ISO defines quality as customer satisfaction, which is a very broad term! With tens of different sectors, what makes a customer satisfied in the real world? How do we define excellence in terms of customer satisfaction in any specific sector?
While we at Solvyris are experts in ISO standards that elevate businesses to higher levels of quality, we believe in learning from the leaders in every field by asking them the golden question, “What does excellence look like?”
This is a list authored by Solvyris consultants of top businesses that embody excellence in action within the “Advisory Services” sector!
Here’s our list of the best companies in this sector:
ImmiCo Consultancy
Definition of Excellence
It’s about working tirelessly behind the scenes, ensuring every application has the best chance of success..
Excellence is understanding our clients, providing honest guidance, and delivering a personalised experience that makes them feel heard and supported. While only the Department of Home Affairs can decide visa outcomes, we pride ourselves on creating a 100% positive customer experience, easing the stress of the migration process.
Excellence isn’t about guarantees—it’s about working tirelessly behind the scenes, ensuring every application has the best chance of success and maintaining trust, clarity, and care in everything we do.
ImmiCo Consultancy Pty Ltd is a leading Australian migration consultancy committed to making the Australian Dream a reality for clients worldwide. Founded in 2018 by Kaila Cruz, the company provides expert guidance and tailored solutions for individuals and families seeking to live, work, or study in Australia.
With a client-first approach, ImmiCo specializes in navigating complex visa and migration processes, delivering personalized services that cater to each client’s unique needs. The consultancy’s dedication to excellence has been recognized through numerous awards, including being named the “Best Immigration Consultant in Sydney.”
ImmiCo stands out for its community-focused initiatives, offering free consultations, workshops, and partnerships with educational institutions. Beyond professional achievements, the company actively participates in cultural and philanthropic activities, fostering goodwill and unity among diverse communities. ImmiCo Consultancy is more than a migration service provider—it is a trusted partner in building new beginnings and transforming lives.
Kaila Cruz
CEO, ImmiCo Consultancy Pty Ltd
I am a proud Filipina entrepreneur, Australian Registered Migration Agent (MARN 1796814), and former Registered Nurse who has transformed my passion for helping others into a thriving business. As the Founder and CEO of ImmiCo Consultancy Pty Ltd, I have worked to redefine excellence in Australian migration services. My journey, from being an international student to becoming a successful businesswoman, has inspired countless individuals, particularly within the Filipino-Australian community.
My dedication to my clients and the community has earned me numerous accolades, including being a finalist for the “Outstanding Business Person of the Year 2023” and recognition as one of the “Top 10 Most Influential Australian Professionals in Business.” I am also deeply honored to contribute to leadership initiatives through my involvement with the Rotary Club of Sydney and my advocacy for cultural diversity as Vice Chairperson of the Peace Building Group and Board Director for Cultural and Linguistic Diversity at Triple H 100.1 FM.
As a proud single mother to a child with special needs, I strive to embody resilience, courage, and unwavering commitment to creating a brighter future for my family and the community. My entrepreneurial spirit, community engagement, and dedication to empowering others continue to fuel my passion for making a meaningful difference in the lives of those I serve.
Solvyris highly recommends ImmiCo Consultancy Pty Ltd for all your Australian migration consultancy requirements. To know more, visit their website at https://immicoconsultancy.com/
Ethical Seafood Research
Definition of Excellence
Excellence means delivering science-driven, practical solutions that advance sustainable, humane aquaculture while balancing the needs of producers, animals, and the environment
At Ethical Seafood Research (ESR), excellence means delivering science-driven, practical solutions that advance sustainable, humane aquaculture while balancing the needs of producers, animals, and the environment. It is the commitment to rigorous research, innovation, and collaboration that leads to measurable improvements in fish welfare, resource efficiency, and economic outcomes. Our definition of excellence is rooted in integrity, impact, and accessibility—ensuring that our work is not only credible and forward-thinking but also actionable for all stakeholders, from small-scale farmers to global industry leaders. By setting high standards and driving meaningful change, we aim to create a thriving aquaculture sector that is ethical, inclusive, and resilient.
Our clients are happiest when we deliver science-based, ethical, and practical solutions that drive measurable impact for their businesses and the industry, while also advancing their sustainability and welfare goals. Whether it’s through certifications, improved methods, or collaboration, they value the balance between welfare improvements and practical economic outcomes.
Ethical Seafood Research (ESR) is a leading research and consultancy organization dedicated to advancing sustainable and humane aquaculture practices. ESR works at the intersection of science, innovation, and ethical responsibility to improve farmed fish welfare while supporting producers to achieve measurable environmental, economic, and social outcomes.
With expertise in welfare-focused aquaculture systems, humane harvest methods, and accessible certification frameworks, ESR provides practical, science-driven solutions tailored to the needs of small- and large-scale producers. Our initiatives prioritize sustainability, ethical production, and animal welfare without compromising efficiency or profitability.
We collaborate with farmers, policymakers, NGOs, and industry leaders to foster higher welfare standards, improved production systems, and market recognition for ethically produced seafood. By bridging the gap between cutting-edge research and on-the-ground implementation, ESR empowers aquaculture stakeholders to meet growing global demand for seafood in a way that is humane, sustainable, and economically viable.
From designing collective schemes for small-scale fish farmers to implementing humane slaughter trials and developing welfare assessment tools, ESR is committed to creating a future where ethical aquaculture is not only possible but the industry standard.
Solvyris highly recommends Ethical Seafood Research for all your aquaculture systems reasearch and consultancy requirements. To know more, visit their website at https://ethicalseafoodresearch.com/
