ISO defines quality as customer satisfaction, which is a very broad term! With tens of different sectors, what makes a customer satisfied in the real world? How do we define excellence in terms of customer satisfaction in any specific sector?
While we at Solvyris are experts in ISO standards that elevate businesses to higher levels of quality, we believe in learning from the leaders in every field by asking them the golden question, “What does excellence look like?”
This is a list authored by Solvyris consultants of top businesses that embody excellence in action within the “Education & Training” sector!
Here’s our list of the best companies in this sector:
- Academy Xi (Australia) – Providers of quality digital skills transformation online education
- Green Key Personal Development (UK) – Providers of quality employee development training solutions
- Choice EMR Learning Inc. (Canada) – Providers of quality electronic medical & health records training solutions
Academy Xi
Definition of Excellence
Excellence means empowering our customers and clients to achieve their goals
At Academy Xi, our definition of excellence means empowering our customers and clients to achieve their goals through equipping them with practical, future-ready digital skills.
Our customers are happiest when they see real, tangible results, whether that’s gaining the confidence and real-world experience to take on a new role, applying their skills from our training programs at work, or transforming their organisation through upskilled teams which consequently enhance business performance and innovation.
That’s why we invest heavily in creating engaging, practical learning experiences and supporting our customers in their training journeys, uplifting them to succeed in their careers or businesses.
Founded in 2016, Academy Xi is a leading digital skills transformation company at the forefront of training in technology, data, design, and business. We are a community of talented people and organisations equipped to tackle the challenges of a rapidly evolving digital world with future-ready skills.
Our expertise lies in online education for digital professionals and organisations, delivering innovative programs including online courses, workshops and webinars to over 5,000 participants each year.
Known for our expert instructors, high-quality online resources, and real-world projects, we empower our graduates and clients to thrive in their careers and businesses respectively. We also collaborate with a wide variety of organisations to help them implement digital transformation by attracting new talent and upskilling or reskilling their workforce.
Solvyris highly recommends Academy Xi for all your digital skills transformation needs. To know more, visit their website at https://academyxi.com/
Green Key Personal Development
Definition of Excellence
Excellence is going beyond; it is the unexpected addition however large or small that pleasantly excites the customer
Excellence is when you not only meet customer needs, wants and expectations, but when you exceed them. Each customer is different. Depending on what you are selling whether service and / or product, needs will be similar, but wants and expectations different depending on their customer satisfaction level in relation to perception of value. Excellence is going beyond. It is the unexpected addition however large or small that pleasantly excites the customer.
Green Key Personal Development are employee development specialists. We nurture and develop employee potential through competence-based learning and development solutions that are custom-built and with our subscription model of a large variety of e-Learning courses. Our solutions in the spheres of workplace wellbeing, leadership, communication skills and customer excellence bring tangible and measurable results in improved employee performance, productivity and organisation profitability.
Solvyris highly recommends Green Key Personal Development for all your employee development needs. To know more, visit their website at https://www.greenkeypersonaldevelopment.com/
Choice EMR Learning
Definition of Excellence
Laura Keast on Excellence: What Makes Our Customers Happy?
To me, excellence means making a real difference in people’s lives. It’s not just about providing high-quality training; it’s about ensuring our students have the confidence and skills they need to succeed in the ever-changing healthcare world. Our joy comes from knowing that our training directly impacts students’ ability to excel in their careers, which makes us proud.
What sets us apart is our unwavering commitment to supporting our students & instructors. Our team is highly trained and genuinely dedicated to helping each individual succeed. We provide personalized guidance, hands-on learning, and continuous support throughout their journey, ensuring they feel equipped and confident in their abilities.
The heartfelt testimonials on our website and the kind reviews on Google reflect the true impact of our work. Our students’ success stories testify to the difference we’re making in their lives and careers. We know we’ve done our job right when we see them master essential skills and find the confidence to thrive in the workplace. This deep connection with our clients and the positive feedback we receive inspires us to keep pushing forward, always striving to offer the best possible training and support.
Choice EMR Learning Inc. was founded in 2009 by Laura Keast, a visionary entrepreneur and expert in medical software simulation, curriculum development, and faculty support. With a background in college instruction and Electronic Medical Records (EMR) systems training, Laura created an innovative EMR simulation and soon-to-be EHR (Electronic Health Records) simulation platform that enhances college health programs, empowers educators and equips students with employable skills to thrive in healthcare careers.
Choice EMR Learning offers a wide range of services, including comprehensive EMR training, healthcare administration education, and customized consulting solutions tailored to meet the needs of healthcare institutions. We offer online self-led courses that can be purchased directly
from us or subscription-based EMR packages to colleges, training their students on industry-standard software used in the medical field. With a hands-on approach and real-world simulation, the organization bridges the gap between learning and practice, ensuring students are job-ready and capable of delivering exceptional results.
At Choice EMR Learning, we’re passionate about shaping the future of healthcare education. Our cutting-edge curriculum is designed to meet the needs of today’s healthcare workforce, empowering learners to step into their careers with confidence and expertise.
Solvyris highly recommends Choice EMR Learning for all your quality electronic medical & health records training needs. To know more, visit their website at https://choicelearning.ca/
