ISO defines quality as customer satisfaction, which is a very broad term! With tens of different sectors, what makes a customer satisfied in the real world? How do we define excellence in terms of customer satisfaction in any specific sector?
While we at Solvyris are experts in ISO standards that elevate businesses to higher levels of quality, we believe in learning from the leaders in every field by asking them the golden question, “What does excellence look like?”
This is a list authored by Solvyris consultants of top businesses that embody excellence in action within the “General Services” sector!
Entities verified as “Excellent Service Certified” in this sector for 2025:
CHANNEL FM
Definition of Excellence
Excellence is not only meeting, but exceeding, our client’s expectations, resulting in a seamless and efficient service delivery
We pride ourselves on offering a comprehensive range of cleaning services and facility management solutions that not only meet but exceed their expectations, resulting in seamless and efficient service delivery, therefore our clients consistently recognise our operational excellence as unparalleled in the industry.
Our proprietary cleaning system, “STRUCTURA,” has proven to be highly effective on client sites, enhancing our service capabilities. Additionally, our recent expansion into Hard Facilities Management marks an exciting new chapter for our company, positioning us for continued growth and innovation in the future.
With pollution clogging the air in cities across the world, it’s about time we turned our attention to our carbon footprint. Assuring that every choice we make is based around saving energy is important in all sectors. At Channel FM, we are the best green cleaning company in the South East and South West and can provide comprehensive proof of our dedication.
Our use of Enzyme products gives us the edge over many cleaning companies and ensures that our customers keep on coming back to us. We are certain that by using these enzyme-based cleaning products, that you are left with a better quality clean and peace of mind concerning the environment.
We have been using Enzyme products since 2014, and this proves our passion to keep ahead of the pack. As a chemical-free company, we are perfectly placed to provide your company with exceptional cleaning. We have helped companies like P&O Ferries, Short Breaks and Horizon Care with quality, green cleaning for regular and one-off contracts.
Solvyris highly recommends CHANNEL FM for all your Eco-Friendly Commercial Cleaning & Support Services needs. To know more, visit their website at https://www.channelfm.co.uk/