ISO defines quality as customer satisfaction, which is a very broad term! With tens of different sectors, what makes a customer satisfied in the real world? How do we define excellence in terms of customer satisfaction in any specific sector?
While we at Solvyris are experts in ISO standards that elevate businesses to higher levels of quality, we believe in learning from the leaders in every field by asking them the golden question, “What does excellence look like?”
This is a list authored by Solvyris consultants of top businesses that embody excellence in action within the “Health Services” sector!
Here’s our list of the best companies in this sector:
Oakland Care Group
Definition of Excellence
Excellence is measured in the smiles of our residents, the peace of mind we provide to their families, and our consistently high occupancy rates
At Oakland Care Group, excellence means creating a genuine home environment where residents feel loved, respected, and valued. For over 30 years, we’ve defined excellence through our commitment to person-centred care that prioritises dignity and individual needs.
What makes our residents and their families happy is our unwavering dedication to providing luxury living at exceptional value, combined with compassionate care that treats each resident as family. We achieve this through maintaining high staffing levels, investing in innovative technologies like Nobi falls prevention and Nourish care planning systems, and creating warm, welcoming spaces where residents can enjoy beautiful gardens, engage in meaningful activities, and receive round-the-clock support from our dedicated team.
Excellence is measured in the smiles of our residents, the peace of mind we provide to their families, and our consistently high occupancy rates.
Oakland Care Group, established over three decades ago, is a family-owned care provider operating two premium care homes in West Sussex – Oakland Court in Felpham, Bognor Regis, and Oakland Grange in Littlehampton.
We specialise in residential, respite, and day care services, maintaining an impressive 9.8/10 rating on carehome.co.uk. Our ISO 9001:2015 certified quality management system underpins our commitment to continuous improvement and excellence in care delivery, while our innovative use of technology enhances our traditional values of compassionate care.
Kevin Humphrys
CEO of Oakland Care Group
Kevin brings over two decades of healthcare leadership experience to his role. His vision for excellence in care has driven the group’s adoption of cutting-edge technologies while maintaining a focus on personal, relationship-centred care. Under his leadership, Oakland Care Group has established itself as a trusted provider known for combining luxury living with exceptional value, beautiful outdoor spaces, and comprehensive person-centred care programs
Solvyris highly recommends Oakland Care Group for your residential, respite, and day care requirements. To know more, visit their website at https://oaklandcare.co.uk/
Body Balancing Nutrition
Definition of Excellence
At Body Balancing Nutrition, excellence is defined by the transformative impact we create in our clients’ lives. For us, it’s not just about providing nutrition plans—it’s about empowering individuals with the knowledge, tools, and personalised support they need to make sustainable, life-changing improvements to their health. Our clients are happiest when they see measurable results that align with their goals, such as improved energy, healthier habits, and a better relationship with food.
Body Balancing Nutrition (BBN) is a trusted leader in sustainable health transformations, with over 15 years of experience and a proven track record of helping more than 9,000 clients achieve their goals. Recognised as one of Perth’s Top 3 Best Rated clinics, BBN specialises in evidence-based, personalised nutrition programs designed to fit real lives.
Solvyris highly recommends Body Balancing Nutrition for your nutrition program requirements. To know more, visit their website at https://bodybalancing.com.au/
