ISO defines quality as customer satisfaction, which is a very broad term! With tens of different sectors, what makes a customer satisfied in the real world? How do we define excellence in terms of customer satisfaction in any specific sector?
While we at Solvyris are experts in ISO standards that elevate businesses to higher levels of quality, we believe in learning from the leaders in every field by asking them the golden question, “What does excellence look like?”
This is a list authored by Solvyris consultants of top businesses that embody excellence in action within the “Repair & Maintenance” industry!
Here’s our list of the best companies in this sector:
Vision Contracts
Definition of Excellence
Delivering exceptional quality and reliability in every project we undertake
At Vision Contracts Ltd., we define excellence as delivering exceptional quality and reliability in every project we undertake. For us, excellence means going above and beyond to ensure our customers are consistently satisfied with our services. We achieve this through clear communication, rapid response times, and a proactive approach to property maintenance. Our customers are happiest when we provide seamless, dependable solutions that maintain their properties to the highest standards, ensuring safety, functionality, and peace of mind.
Vision Contracts Ltd. has been a leading provider of property maintenance and facilities management services across the UK since 2007. Specializing in both planned and reactive maintenance, we cover a wide range of disciplines, including electrical, heating, ventilation, air conditioning, and drainage.
Additionally, we provide 24/7 reactive support for fabric assets such as doors, windows, ceilings, and floors, backed by our dedicated call center. With a commitment to excellence and quality assurance, we consistently achieve top performance ratings through regular KPI reviews, ensuring our clients’ properties are maintained to the highest standards.
Vision Contracts Ltd. is an ISO 9001, ISO 14001 and ISO 45001 certified company, among many other accreditation’s.
Solvyris highly recommends Vision Contracts for all your property maintenance and facilities management needs. To know more, visit their website at https://www.visioncontractsltd.co.uk/
